Acuity Scheduling vs Cliniko: Which Is Better in 2026?

Acuity Scheduling, part of Squarespace, is a highly flexible online appointment scheduler known for its powerful, customisable intake forms, time-zone-aware booking, automated reminders, buffers, deposits and payments. It embeds cleanly into your own website and suits any appointment-based business — from beauty and coaching to notaries and driving instructors — that wants control over a bespoke booking and intake experience.

This is an editorial overview compiled from public information; verify current features, pricing and availability on the vendor's website.

Cliniko is cloud-based practice management software for clinics and allied-health practitioners, handling everything a healthcare practice needs to run day to day — scheduling, patient records, online booking, telehealth, invoicing and payments — with security treated as a central feature rather than fine print.

What is Cliniko?

Cliniko brings the operations of a health practice into one secure system. Practitioners manage their calendar and appointments, patients book online, treatment notes and client documentation are kept digitally, telehealth enables remote consultations, and invoicing with payment collection closes the loop. Automated reminders reduce no-shows, and everything is designed around the confidentiality that health data demands.

Who it's for

Cliniko serves allied-health professionals — physiotherapists, chiropractors, psychologists and many other practitioners — from solo practices to multi-practitioner clinics. It suits any health or wellness practice that needs proper clinical records, scheduling and billing in one compliant, easy-to-use tool.

Key features

• Appointment scheduling and calendar management
• Online booking for patients
• Digital treatment records and client documentation
• Telehealth for remote consultations
• Invoicing and payment collection
• Automated appointment reminders (with SMS)
• Integrations with tools like Mailchimp and Xero

Security and privacy first

For a health practice, protecting patient data is non-negotiable, and Cliniko makes it a core design principle rather than an afterthought — "security isn't just fine-print for us: it's a central feature and shapes every decision we make." That posture matters when you are storing confidential clinical records, and it is a key reason practices across regulated markets trust it with sensitive information.

Everything a practice needs in one place

Rather than stitching together a calendar, a notes system, a billing tool and a reminder service, Cliniko unifies them. A booking creates an appointment, the practitioner writes treatment notes against the patient record, an invoice is raised and paid, and reminders go out automatically — all connected around one patient file. Telehealth is built in, so in-person and remote care run from the same system.

Less no-shows, smoother days

Cliniko's online booking lets patients schedule themselves at any hour, which fills the calendar without front-desk phone tag, while automated email and SMS reminders cut the no-shows that quietly cost a practice money. For solo practitioners especially, that automation is like having an extra staff member handling the diary, so more time goes to treating patients and less to admin. Integrations with tools like Xero and Mailchimp keep accounting and patient communication in sync with the rest of the practice.

Fair pricing and support

Cliniko's pricing scales by number of practitioners, starting around $45/month for a single practitioner and rising in clear tiers as a clinic grows, with a 30-day free trial and no hidden fees. It backs this with free 24/7 online chat and email support plus an active community forum, and it donates 2% of subscription revenue to charity — a values-driven touch that resonates with many practice owners. There are no long-term contracts, so a practice can start small and add practitioners only as it grows.

Why choose Cliniko

For an allied-health practitioner or clinic that wants clinical records, scheduling, telehealth and billing in one secure, well-supported platform, Cliniko is a leading choice. Its serious approach to privacy, its all-in-one coverage of a practice's daily needs, and its transparent, practitioner-based pricing make it a trusted foundation for running a modern health practice.