Cliniko

Cliniko is a well-regarded practice management platform built for allied health and wellness practices — including physiotherapy, massage therapy, chiropractic, podiatry, osteopathy, psychology and similar clinics. It brings together appointment scheduling, treatment notes, billing and client management into one secure, easy-to-use system designed around the needs of health practitioners.

Scheduling and online bookings

Cliniko handles appointment scheduling with online bookings, letting patients book themselves from a branded page while practitioners manage their calendars, availability and multiple locations. Automated appointment reminders by email and SMS help reduce no-shows — a significant cost for any appointment-based clinic. It supports multiple practitioners and rooms, making it suitable for both solo practitioners and multi-person clinics.

Treatment notes and health records

A core strength for health practices is Cliniko's clinical features: customisable treatment notes, patient health records, and templates tailored to different disciplines. Practitioners can record consultations, track a patient's history and progress, and keep everything organised and accessible. Because it's built for healthcare, it's designed with security and patient confidentiality in mind, which matters for compliance and trust.

Billing, invoicing and payments

Cliniko includes invoicing and billing, so clinics can charge for appointments, handle payments, and manage invoices efficiently. It supports integrations with payment providers and, in various regions, health-fund and insurance workflows, streamlining the financial side of running a practice.

Telehealth and integrations

The platform offers built-in telehealth, letting practitioners run secure video consultations — valuable for clinics offering remote appointments. It also integrates with a range of tools and offers an API, so practices can connect it with the other software they use.

Who it's for

Cliniko is ideal for allied health and wellness practitioners and clinics that need proper practice management — combining scheduling, clinical notes, billing and patient records — in a secure, health-focused system. It scales from solo therapists to busy multi-practitioner clinics.

For a health or wellness practice that needs more than a simple booking tool — with clinical documentation, secure records and billing built in — Cliniko is a trusted, purpose-built choice.

Why clinics choose Cliniko

Cliniko is widely respected in the allied health world for being both powerful and genuinely pleasant to use — a combination that's rare in clinical software. Practitioners get proper treatment notes, secure patient records, scheduling, billing and telehealth in one system built specifically for healthcare, with privacy and security taken seriously. It scales cleanly from a solo massage therapist or physio to a busy multi-practitioner clinic, and its reliability and support earn strong loyalty. For a health or wellness practice that has outgrown a basic scheduler and needs clinical documentation, secure records and billing handled properly, Cliniko offers a trusted, well-designed foundation that lets practitioners focus on patient care.