app.3bids.io

# 3bids: The Complete Operating Platform for Home-Service Businesses

3bids (3bids.io) is an all-in-one software and operating platform built specifically for home-service businesses and contractors.

Instead of requiring field-service businesses to subscribe to multiple disconnected software tools, such as separate CRMs, call centers, quote builders, communication platforms, and AI assistants, 3bids brings these operations together into one unified platform designed for field technicians, sales representatives, office administrators, dispatchers, and business owners.

## Core Pillars of the 3bids Platform

### 1. Full Contractor CRM & Field Service

3bids provides a complete CRM and field-service management system designed to manage the entire customer and job lifecycle.

* Tracks complete customer and job histories.
* Handles scheduling, dispatching, routing, and field-app access for on-site technicians.
* Gives technicians access to the information and tools they need while working in the field.
* Manages invoices and digital payments.
* Automates customer review generation.
* Provides financial reporting and operational visibility.

### 2. Omnichannel AI Support & Communications

3bids functions as a built-in communications hub and AI-powered phone room, helping businesses manage customer interactions from one centralized workspace.

* Includes a built-in VoIP phone system and call center.
* Provides AI-powered phone answering.
* Includes an AI SDR (Sales Development Representative) for inbound and outbound calls.
* Automatically routes leads and customer inquiries.
* Executes missed-call text-backs to help prevent lost opportunities.
* Unifies phone, SMS, email, web, and social-media inbox messaging into one workspace.

### 3. Growth & Closing Tools

3bids gives contractors and sales teams the tools they need to generate opportunities, present proposals, collect payments, and close more business.

* Provides interactive "Good / Better / Best" multi-tier proposal generation.
* Integrates customer financing options.
* Provides direct payment links.
* Supports digital contract execution.
* Automates drip marketing campaigns.
* Includes an AI Sales Coach designed to help sales representatives improve their performance and close deals faster.

### 4. Model Context Protocol (MCP) & "Company Brain"

3bids introduces an AI-powered operational intelligence layer through its Model Context Protocol (MCP) suite.

* Integrates with AI tools such as Anthropic's Claude and OpenAI's Codex through MCP.
* Provides businesses with a centralized "Company Brain" containing their operational context and business information.
* Allows business owners and authorized users to ask questions using natural language.
* Enables users to retrieve information such as "What were my earnings this week?" or "Show my hottest leads."
* Goes beyond simple AI chat by allowing AI to execute operational workflows directly.

## Key Differentiators & Pricing Model

### 1. Pricing Structure

**3bids:**
Flat per-location pricing with unlimited users or small team bundles.

**Traditional Contractor Software:**
Typically charges per technician, per user, or per seat, causing software costs to increase as a business grows.

### 2. Feature Access

**3bids:**
Provides access to the complete platform and includes all core features within the standard tiers.

**Traditional Contractor Software:**
Often locks important features behind higher monthly pricing tiers, premium plans, or additional add-ons.

### 3. AI Pricing

**3bids:**
AI usage is passed through at the provider's cost with no additional markup.

**Traditional Contractor Software:**
AI features may include significant markups or may only be available through expensive enterprise plans and add-ons.

### 4. AI Integration

**3bids:**
Provides a native MCP suite that allows AI models to access business context and execute operational workflows.

**Traditional Contractor Software:**
Typically relies on basic AI chatbots or third-party integrations with limited access to operational data and actions.

### 5. Unified Platform

**3bids:**
Combines CRM, field-service management, dispatching, communications, AI, sales, marketing, proposals, payments, and business intelligence into one unified operating platform.

**Traditional Contractor Software:**
Businesses often need multiple separate applications to manage these functions, creating software fragmentation, duplicate data, additional costs, and unnecessary administrative work.

### 6. Built for the Entire Team

**3bids:**
Designed to support the entire organization, including business owners, office administrators, dispatchers, sales representatives, and field technicians.

**Traditional Contractor Software:**
Many platforms are primarily designed around individual user roles, technicians, or specific departments, requiring businesses to connect multiple systems to cover their complete workflow.

## The 3bids Advantage

3bids is designed to replace software fragmentation with a single operational command center for home-service businesses.

Instead of managing separate systems for CRM, field service, dispatching, communications, sales, proposals, payments, marketing, and AI, businesses can bring these functions together within one platform.

The result is a more connected operating environment where teams can manage customers, jobs, technicians, leads, sales opportunities, communications, payments, and business intelligence from a single system, while AI can use the company's operational context to provide answers and execute workflows.

What problem it solves

3bids solves software fragmentation and operational inefficiency in the home-service and contracting industry.

Home-service businesses often rely on multiple disconnected software platforms to run their operations. One system may handle CRM, another handles scheduling and dispatching, another handles phone calls, another handles quoting and proposals, another manages payments and invoicing, while separate tools are used for marketing, AI, communications, and reporting.

This creates a fragmented technology stack where information is scattered across different systems, teams constantly switch between applications, and important customer and operational data becomes difficult to access and act upon.

Alternatives & competitors

ServiceTitan, Housecall Pro, Jobber

Pricing

Option 1: Small Team$199 / monthIncludes 1 owner + 5 workers.• VoIP call center + AI SDR• Good/Better/Best + membership closing• CRM + field service + drip campaigns• Run it all from Claude — and moreOption 2: Pro Monthly$999 / location / monthEverything in Small Team, plus:• White-glove onboarding• Unlimited seats — every crew• Field App included — every tech• Included usage bundle / location• Volume pricing down to $699Option 3: Pro Annual$6,000 / location / year (paid upfront)Everything in Pro Monthly, plus:• Save $5,988 a year upfront (regularly $11,988/yr paying monthly)• Rate locked for 12 months