Mixdesk
SoftwareNewAI customer support with a shared inbox, knowledge-based replies and human handoff.
About Mixdesk
Mixdesk is an AI customer support platform for teams managing customer conversations across connected messaging channels, website chat and email. Its shared inbox helps support and sales teams work with conversations in one place. Knowledge-based AI replies can address routine questions, while human handoff lets team members take over when a conversation needs personal attention.
The platform is designed for customer-facing teams that want to combine automated responses with human service. Teams should check supported channels and setup requirements in the official documentation before connecting their workflows.
Mixdesk offers free and paid plans. The Free plan does not include AI Agents. AI availability, usage allowances and other limits depend on the selected plan. Current pricing is available at https://mixdesk.com/pricing and product documentation at https://mixdesk.com/help/en/.
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