Zenoti

Zenoti is a cloud-based, all-in-one management platform for spas, salons, medspas and wellness businesses, designed to scale from single locations to large multi-location chains. It brings booking, point of sale, marketing, staff management and more into one system, with a particular strength in supporting larger and growing beauty and wellness businesses.

Booking and scheduling

Zenoti handles online booking and appointment scheduling, letting clients book 24/7 while businesses manage staff calendars, rooms, resources and availability across locations. Automated reminders reduce no-shows, and the system is built to handle the complexity of busy, multi-therapist and multi-site operations smoothly.

Point of sale, memberships and payments

The platform includes point of sale, payments, memberships, packages and gift cards, so businesses can sell services and retail, manage recurring memberships, and process transactions seamlessly. Managing memberships and packages well is central to spa and salon revenue, and Zenoti is built around that recurring model.

Marketing and customer engagement

Zenoti offers marketing and customer engagement tools — campaigns, loyalty, reviews and personalised offers — to attract new clients and keep existing ones coming back. For growing beauty and wellness brands, these growth features help drive the repeat business the industry depends on.

Staff, operations and scale

The platform includes staff management, payroll support, inventory and detailed reporting, and is specifically built to handle multiple locations from a central system with consistency and control. This makes it a strong fit for chains and franchises as well as ambitious single-site businesses. It increasingly incorporates AI to streamline operations.

Who it's for

Zenoti is ideal for established and growing spas, salons, medspas and wellness businesses — particularly multi-location operations — that want a comprehensive, scalable platform to run booking, payments, marketing and operations from one system.

For a beauty or wellness business with ambitions to scale and a need for depth across locations, Zenoti is a powerful, enterprise-capable choice.

Why spas and salons choose Zenoti

Zenoti stands out for beauty and wellness businesses with ambitions to grow, because it's built to scale — handling the complexity of busy, multi-therapist and multi-location operations that simpler tools struggle with. Bringing booking, POS, memberships, payments, marketing, staff management, inventory and reporting into one system means a growing spa or salon chain can run consistently and centrally rather than cobbling together tools per location. Its strength in memberships, packages and marketing supports the recurring revenue and client retention that beauty and wellness businesses depend on, while robust operations and reporting give owners control across sites. Increasingly it uses AI to streamline the day-to-day. For an established or ambitious spa, salon or medspa — especially one operating or expanding across multiple locations — that needs depth, consistency and room to scale, Zenoti is a powerful, enterprise-capable platform built for exactly that growth.